Sunshine Health Members
We’re committed to making your healthcare experience seamless, accessible, and stress-free.
This page is your one-stop destination for all the forms and resources you need to manage your health with ease.
Mileage Reimbursement Guidelines
This form provides the guidelines for eligibility and submission for mileage reimbursement.
Mileage Reimbursement Trip Log
This form captures detailed trip information required for mileage reimbursement processing.
Mileage Reimbursement Voucher
This form captures the necessary details to complete a mileage reimbursement request.
Alivi Parental Waiver
This form captures the required consent and waiver details from a legal guardian.
Mass Transit (Public Transportation) Exclusion Form
This form is intended for members seeking transportation services who are unable to use mass transit/public transportation due to medical or other qualifying conditions. It must be completed by a physician and returned to Alivi.
Medical Necessity Form
This form is to document specific medical reasons required for transportation.
Alivi Ride Member App User Guide
This guide helps users set up their accounts, log in, and create a trip with ease.
Phones
- Sunshine LTC/COMP Member Line – 888.863.0248
- Sunshine MMA Member Line – 844.352.0134
- Sunshine CW Member Line – 844.352.0414
- Sunshine SMI Member Line – 844.352.1485
- Sunshine HIV/AIDS Member Line (Effective 2/1/25) – 888.588.9413
- Sunshine Ambetter – 866-417-0298
Please return forms to:
Fax 855-621-8962 or memberservices@alivi.com
Download AliviRide
