Open Positions
Employment Type
Location
Language
IT Support Specialist
- Miami
- Full-Time
- Bilingual
Serve as the first point of contact for customers seeking technical assistance and support.
Call Center Supervisor (Night & Weekend Shifts)
- Miami
- Full-Time
- English
A dedicated Contact Center Supervisor who can coach & motivate Customer Service Representatives (CSR) as they field calls from clients.
Call Center Customer Service Representative (Nights & Weekends)
- Remote
- Full-Time
- English
An Alivi Customer Service Representative (CSR) will provide prompt and courteous support to the members of our health plan partners.
Provider Relations Representative
- Miami
- Full-Time
- English
The Provider Relations Rep will ensure on-going network development for the area of Tampa assigned to them.
Member Services Representative
- Miami
- Full-Time
- Bilingual
The Alivi Member Services Representative is responsible for delivering exceptional support to members.
Workforce Management Real Time Analyst
- Miami
- Full-Time
- English
The Real-Time Analyst (RTA) is responsible for monitoring operations in the contact center to ensure optimal staffing, service levels, and adherence to plans.
REMOTE Full Time Call Center Customer Service Rep (Miami)
- Miami
- Full-Time
- English
The Customer Service Representative (CSR) will provide prompt and courteous support to the members of our health plan partners.
Grievances & Appeals Coordinator
- Remote
- Full-Time
- English
The Grievance Coordinator is responsible for timely intake, processing, researching, documenting, and responding to grievances referred to Alivi by health plan.