Provider Resources
Schedule transportation for a member
EpicRide User and Facility Access Request Form
Important Notes
1. Only corporate or business email domains are accepted; personal domains (e.g., Gmail, Yahoo) are not allowed.
2. Each user must have a unique email address; shared or duplicate addresses cannot be used.
3. Organization Admins can manage user access, including adding, removing, and deactivating accounts in their facility.
Contact Us
If you’re a member and require immediate assistance, please contact your health plan provider directly.
If you are a medical provider or facility interested in accessing Alivi’s scheduling platform to book trips for members, please fill out the form, and a team member will get in touch with you shortly.