CareTrip
Enroll in CareTrip, our mobile app, and easily manage your healthcare transportation benefits.
Schedule and manage transportation with CareTrip.
Embark on the seamless experience of CareTrip, where our innovative mobile app is carefully crafted exclusively for Health Plan members. As a result, you can effortlessly schedule medical trips using our user-friendly interface and advanced features. In addition, relish the added convenience of 24/7 trip booking right from the comfort of your home.
- Get assistance in download and registering in CareTrip
- Easily manage, confirm, or cancel your trip with a few clicks.
Download CareTrip
Our technical team is readily available to assist you with the registration process for you or your members in CareTrip. Feel free to reach out for more information; our goal is to make the onboarding process smooth and efficient. Download on Android or iOS. Whether you have questions or need guidance to use our mobile app, we’re here to help.Â
Schedule Trips
Arrange transportation according to your requirements. The app also offers wheelchair and stretcher services for your convenience.
Activate Return Rides
Initiate Return Rides when you’ve completed your doctor’s appointment.
Cancel Rides
Take control of your upcoming rides or cancel them as needed.
Check Trip Status
Monitor the status of your ongoing trip or review details for upcoming journeys.
Check Past and Future Rides
Easily view past or upcoming trips with just a few clicks.
Technical Support
Feel free to reach out to our support team at any time for additional assistance with technical issues.
Contact Us
If you’re a member and require immediate assistance, please contact your health plan provider directly.
For all others, please complete the form to request a callback. Our team will get in touch within 2 business days.