Open Positions

The Forecasting Analyst will be responsible for creating and maintaining accurate forecasts for call volumes, staffing needs, and other contact center ops.

The Work Force Management Real-Time Analyst (RTA) is responsible for monitoring and managing day-to-day operations in the contact center.

The Provider Relations Representative provides direction and close guidance in managing on-going transportation supplier relationships.

The Facility Outreach Coordinator collaborates with facility representatives who support patients ability to access to the non-emergency medical transportation.

The Transportation Escalation Coordinator supports our NEMT initiatives for the Contact Center and our health plan partners.

The Concierge Coordinator closely monitors the scheduled transportation of our members.

The Logistics Coordinator works very closely with Alivi’s Transportation Providers, assigning, updating and monitoring transportation requests.

The Member Services Representative manages authorizations, handles emails, and performs clerical, data entry, etc.