Electronic Funds Transfer Error Resolution Notice
In case of errors or questions about your prepaid account, please call Cardholder Services at 1-833-690-0182 or write us at firstname.lastname@example.org email@example.com as soon as you can, if you think an error has occurred in your prepaid account. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared. You will need to tell us:
- Your name and prepaid account number (if any).
- Why you believe there is an error, and the dollar amount involved.
- Approximately when the error took place